--- title: Industry News, Trends and Technology, and Standards Updates | Cimetrix (9) description: Industry News, Trends and Technology, and Standards Updates, Semiconductor, Electronics Assembly, PV2, LED (9) --- [![Cimetrix-PDF-combined-logo](https://www.cimetrix.com/hs-fs/hubfs/logos/Cimetrix-PDF-combined-logo.png?width=361&height=100&name=Cimetrix-PDF-combined-logo.png "Cimetrix-PDF-combined-logo")](https://www.cimetrix.com) [English](https://www.cimetrix.com/) - [한국어](https://www.cimetrix.com/kr) - [日本語](https://www.cimetrix.com/jp) - [中文简体](https://www.cimetrix.com/cn) - [中文繁體](https://www.cimetrix.com/tw) - [ Products ** ](https://www.cimetrix.com/blog/author/cimetrix/page/9#) #### [Smart Connected Equipment](https://www.cimetrix.com/equipment) - ##### Connectivity - [CIM300](https://www.cimetrix.com/cim300) - [CIMConnect](https://www.cimetrix.com/cimconnect) - [CIMPortal Plus](https://www.cimetrix.com/cimportal) - ##### Control - [CIMControlFramework](https://www.cimetrix.com/cimcontrolframework) - #### [Smart Connected Factory](https://www.cimetrix.com/factory) - [Sapience](https://www.cimetrix.com/sapience) - #### [Utilities](https://www.cimetrix.com/utilities) - [ECCEPlus](https://www.cimetrix.com/ecce) - [EquipmentTest](https://www.cimetrix.com/equipmenttest) - [EDATester](https://www.cimetrix.com/edatester) ##### Schedule a Demo Today! Click below for a demo or to speak with a rep. [Get Started](https://www.cimetrix.com/schedule-a-meeting) - [ Platform ** ](https://www.cimetrix.com/sapience) - [ Ecosystem ** ](https://www.cimetrix.com/blog/author/cimetrix/page/9#) - [Industries](https://www.cimetrix.com/industries) - [Worldwide Partners](https://www.cimetrix.com/partners) - [Training](https://www.cimetrix.com/training) - [Support](https://www.cimetrix.com/support) #### Schedule a Demo Today! Click below for a demo or to speak with a rep. [Get Started](https://www.cimetrix.com/schedule-a-meeting) - [Technologies ** ](https://www.cimetrix.com/blog/author/cimetrix/page/9#) - [GEM](https://www.cimetrix.com/semi-secs-gem-intro) - [PV2 Standard](https://www.cimetrix.com/pv2) - [GEM300](https://www.cimetrix.com/gem300) - [EDA/Interface A](https://www.cimetrix.com/interfacea) - [SEMI Standards](https://www.cimetrix.com/semi-standards) #### Schedule a Demo Today! Click below for a demo or to speak with a rep. [Get Started](https://www.cimetrix.com/schedule-a-meeting) - [Resources ** ](https://www.cimetrix.com/blog/author/cimetrix/page/9#) - [Resources Home](https://www.cimetrix.com/resources) - [Datasheets](https://www.cimetrix.com/resources-datasheets) - [Tech Overviews](https://www.cimetrix.com/resources-technical-overviews) - [White Papers](https://www.cimetrix.com/resources-white-papers) - [eBooks](https://www.cimetrix.com/resources-ebooks) - [Case Studies](https://www.cimetrix.com/resources-case-studies) - [Infographics](https://www.cimetrix.com/resources-infographics) - [Videos](https://www.cimetrix.com/resources-videos) - [Presentations](https://www.cimetrix.com/resources-presentations) - [Company ** ](https://www.cimetrix.com/blog/author/cimetrix/page/9#) - ##### About - [About Us](https://www.cimetrix.com/about) - [Contact](https://www.cimetrix.com/contact) - [Leadership](https://www.cimetrix.com/leadership) - [Investor Relations](https://www.cimetrix.com/investors) - [Employment](https://www.cimetrix.com/employment) - [Directions](https://www.cimetrix.com/directions) - ##### News & Media - [Blog](https://www.cimetrix.com/blog) - [News](https://www.cimetrix.com/news) - [Events](https://www.cimetrix.com/events) - [Products](http://#) - [Smart Connected Equipment](http://#) - [Connectivity](http://#) - [Control](http://#) - [Smart Connected Factory](http://#) - [HostConnect](http://#) - [FactoryInsight](http://#) - [Utilities](http://#) - [ECCEPlus](http://#) - [EDATester](http://#) - [TestConnect](http://#) - [GEMHost Messenger](http://#) - [Ecosystem](http://#) - [Industries](http://#) - [Worldwide Partners](http://#) - [Training](http://#) - [Support](http://#) - [Academic Partners](http://#) - [Standards (Technologies)](http://#) - [SECS/GEM](http://#) - [PV2](http://#) - [GEM300](http://#) - [EDA/Interface A](http://#) - [SEMI Standards](http://#) # Industry News, Trends and Technology, and Standards Updates ![](https://www.cimetrix.com/hubfs/Blogs_Pics/Blog_Header.png) ## Cimetrix ![](https://www.cimetrix.com/hubfs/logos/C_Logo_Vertical_300x300.png) ### Recent Posts ## [Using C# for Development at Cimetrix](https://www.cimetrix.com/blog/bid/32056/using-c-for-development-at-cimetrix) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Apr 12, 2010 4:00:00 PM - [Tweet](https://twitter.com/share) ***by Vladimir Chumakov,** Software Engineer* We started using C# at Cimetrix about 5 years ago when we first started working on CIMPortal™, our Equipment Data Acquisition product. Later on we used C# exclusively for development of our Equipment Client Connection Emulator (ECCE) tool; EDAConnect™, a client-side software library product for implementing the SEMI EDA Standards; and CIMControlFramework™, an equipment automation framework for tool control. Here is why we chose - and keep using - C# for new project and product development at Cimetrix: - The biggest advantage using C# brings is not the programming language itself but the extensive amount of functionality provided by the Microsoft .NET Framework. The development time savings by using the .NET Framework could be measured in years. - Visual Studio (we currently use 2005 and 2008 versions) is an excellent development environment for both C++ and C# but has many features exclusive to C# that we take advantage of: - C# Language advantages over C++ - There are still areas where C++ is better than C# All these advantages, especially in development time savings, is the reason why we use and will keep using C# at Cimetrix. 2 Comments [Click here to read/write comments](https://www.cimetrix.com/blog/bid/32056/using-c-for-development-at-cimetrix#comments-listing) Topics: [Doing Business with Cimetrix](https://www.cimetrix.com/blog/topic/doing-business-with-cimetrix), [Programming Tools](https://www.cimetrix.com/blog/topic/programming-tools), [Cimetrix Products](https://www.cimetrix.com/blog/topic/cimetrix-products) ## [A Few Good Reasons to Work for Cimetrix](https://www.cimetrix.com/blog/bid/31907/A-Few-Good-Reasons-to-Work-for-Cimetrix) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Apr 7, 2010 3:00:00 AM - [Tweet](https://twitter.com/share) ![mohammad & dave](https://www.cimetrix.com/hs-fs/file-14038299-jpg/images/mohammad-dave-bbq.jpg?width=288&height=298&name=mohammad-dave-bbq.jpg)***by Mohammad Islam,** Software Engineer* Before joining Cimetrix, I used to work for a bigger company in California with lots of benefits. I liked the location and the money part of the job. However, I did not have any mental satisfaction working there as the work environment was very hard to deal with. When I joined Cimetrix in 2004, I was little worried how things would turn out as it was a small company with a very few non-American employees. However, it turned out that joining here was one of the wisest moves that I've made in my life which I am really grateful about. Being a small company, everyone knows everyone here, we are like a family. The work environment is amazing. They give me my freedom; they trust me and that is very important to an employee. They care about what I do and my opinions. All this makes me feel like I am a valuable member of this company. Moreover, my family and I are very grateful to the Cimetrix Executives and Management for all the help and support they offered us throughout the immigration process.I must also mention that it feels very good to beat Mr. President occasionally at the “Ping Pong” table. He is a very tough competitor and never likes to loose. In conclusion, I just want to say that this is the best place to work for, especially in this kind of economical era. Cimetrix survived the worst economic downfall in decades which implies that it's a strong company with good people, that's bouncing back very strongly. 1 Comment [Click here to read/write comments](https://www.cimetrix.com/blog/bid/31907/A-Few-Good-Reasons-to-Work-for-Cimetrix#comments-listing) Topics: [Cimetrix Company Culture](https://www.cimetrix.com/blog/topic/cimetrix-company-culture) ## [Connect. Chat. Collaborate.](https://www.cimetrix.com/blog/bid/31307/connect-chat-collaborate) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Mar 11, 2010 7:47:00 AM - [Tweet](https://twitter.com/share) ***by DeAnn Rowan, ** Marketing * As a blog reader, we would like to ask you a question: ***So….What do you think?*** We’ve been at this blogging thing for 6 months (almost to the day) now. We’ve seen a lot of interest as the traffic to our blog posts continues to rise at a rapid pace. The entire Cimetrix team has provided contributions and feels passionate about the information that we have been sharing with readers. Some of our most popular posts to date – and ones you’ll want to check out if you haven’t already - include a narrative touting the benefits of software frameworks, a comparison of the data collection functions of SECS/GEM and Interface A, and the answer to the “He Said/ She Said” game between equipment and host. ***What have you found to be the most valuable? What topics would you like to see discussed more? Or less?*** We want to be a resource of information for you regarding the SEMI connectivity standards and their implementation. As you read through our blog, please feel free to ask questions or provide insight on the topics being discussed. We welcome your comments! In addition to this blog, we encourage you to interact with us, and others within the manufacturing community, via various social media networks: [![Cimetrix Twitter](https://www.cimetrix.com/hs-fs/file-14038899-png/images/twitter-resized-173.png)](http://www.twitter.com/Cimetrix)   [![Cimetrix Facebook](https://www.cimetrix.com/hs-fs/file-14037451-png/images/facebook49x49.png)](http://www.facebook.com/pages/Salt-Lake-City-UT/Cimetrix-Inc/89526741546)   [![Cimetrix LinkedIn](https://www.cimetrix.com/hs-fs/file-14038185-png/images/linkedin49x49.png)](http://www.linkedin.com/companies/866619/Cimetrix%20Inc.)   [![Cimetrix RSS](https://www.cimetrix.com/hs-fs/file-14038491-png/images/rss49x49.png)](https://www.cimetrix.com/cmxx.rss)    Use these avenues as an alternative means to ask questions, provide feedback, and stay abreast of any industry or Cimetrix updates. Thank you for your continued readership and we look forward to future discussions. **Connect with Us on LinkedIn: **   1 Comment [Click here to read/write comments](https://www.cimetrix.com/blog/bid/31307/connect-chat-collaborate#comments-listing) Topics: [Industry Highlights](https://www.cimetrix.com/blog/topic/industry-highlights), [Semiconductor Industry](https://www.cimetrix.com/blog/topic/semiconductor-industry), [Customer Support](https://www.cimetrix.com/blog/topic/customer-support), [Doing Business with Cimetrix](https://www.cimetrix.com/blog/topic/doing-business-with-cimetrix), [Cimetrix Company Culture](https://www.cimetrix.com/blog/topic/cimetrix-company-culture) ## [The Tech Ahead](https://www.cimetrix.com/blog/bid/31209/the-tech-ahead) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Mar 9, 2010 4:00:00 AM - [Tweet](https://twitter.com/share) ![Microsoft Logo](https://www.cimetrix.com/hs-fs/file-14038288-jpg/images/microsoft-logo1.jpg?width=239&height=191&name=microsoft-logo1.jpg)***by Bill Grey, **Director of Research and Development* 2009 was a tough year and it is good to see the Semiconductor industry coming back. With development projects ramping up, here is a peek at the new technologies coming out this year: AMD has some new 45 nm Phenom II and Athalon II CPUs out and has the 6-core 45 nm Thuban CPU coming out later in Q2. 2011 will follow with a Llano 32 nm quad-core APU and 32 nm Bulldozer core CPU called Zambezi with up to 8 cores. Intel has 32 nm rolling strong with the release of the Clarkdale CPU with 2 cores this quarter. They will follow up with the Gulftown processor around mid-year with 6 cores. It doesn’t look like processing power will be much of a problem any more. =) For developers, Microsoft released Visual Studio 2010 and .NET 4.0 in April.  Among the changes that got me excited are: - better support for parallel code development and debugging - debugging of mixed-mode native and managed code on 64-bit operating systems - the Visual F# programming language - reference highlighting in the editor (finally!) - call hierarchy navigation for C# and C++ - box selection for copy/paste (finally!) - .NET background garbage collection instead of concurrent garbage collection for better performance - .NET tuple objects for structured data - .NET memory-mapped files (shared memory) - .NET String.IsNullOrWhiteSpace method indicates whether a string is null, empty, or consists only of white-space - Managed Extensibility Framework (MEF) to build extensible and composable applications Office 2010 comes out the first half of this year with some new collaboration features such as co-authoring and PowerPoint presentation broadcasting. On the Windows side, Windows 7 is here in 32-bit and 64-bit flavors and is being adopted much faster than Vista was when it released. Windows Server 2008 R2 is out for the server platform. For embedded systems, Windows Embedded Standard 2009 has replaced Windows XP Embedded and a new version is on the way called Windows Embedded Standard 7 (Windows 7 based). ***How many semiconductor manufacturing tools will need or will go to a 64 bit operating system this year?*** One item that could spur the move to Windows 7 is a change in hard drive technology that is not targeted to be supported by Windows XP. Hard drives are moving from 512 byte sectors to 4 kilobyte sectors and will be incompatible with Windows XP. Some of the smarter drives may have a compatibility mode for Windows XP, but at a cost of reduced performance. This will start in early 2011. ***Would you be interested in learning more about these emerging technologies and their effect on Cimetrix products?*** If there is a significant interest, Cimetrix plans to host a webinar on this topic in the near future. JavaScript needs to be enabled for polling to work. [Online Surveys](http://www.constantcontact.com/survey/index.jsp?cc=ViraWidPOL) by Constant Contact. 1 Comment [Click here to read/write comments](https://www.cimetrix.com/blog/bid/31209/the-tech-ahead#comments-listing) Topics: [Semiconductor Industry](https://www.cimetrix.com/blog/topic/semiconductor-industry), [Programming Tools](https://www.cimetrix.com/blog/topic/programming-tools) ## [8 things to consider when implementing a GEM Interface](https://www.cimetrix.com/blog/bid/30211/8-things-to-consider-when-implementing-a-gem-interface) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Feb 9, 2010 7:57:00 AM - [Tweet](https://twitter.com/share) ***by Matt Mayer,** Principal Software Engineer, Global Services* ![GEM interface checklist](https://www.cimetrix.com/hs-fs/file-14037640-jpg/images/gem_interface_checklist.jpg?width=185&height=185&name=gem_interface_checklist.jpg) In addition to the above mentioned considerations, Cimetrix's CIMConnect, an object-oriented software development kit for equipment suppliers to quickly develop a GEM interface, also allows for multi-host connections. 0 Comments [Click here to read/write comments](https://www.cimetrix.com/blog/bid/30211/8-things-to-consider-when-implementing-a-gem-interface#comments-listing) Topics: [Industry Highlights](https://www.cimetrix.com/blog/topic/industry-highlights), [SECS/GEM](https://www.cimetrix.com/blog/topic/secsgem), [Cimetrix Products](https://www.cimetrix.com/blog/topic/cimetrix-products) ## [Sarbanes-Oxley Compliance and Cimetrix](https://www.cimetrix.com/blog/bid/30376/sarbanes-oxley-compliance-and-cimetrix) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Feb 5, 2010 8:59:00 AM - [Tweet](https://twitter.com/share) ***by Peggy Faulkner,** Assistant Controller * ![Sarbanes Oxley Compliance](https://www.cimetrix.com/hs-fs/file-14038501-jpg/images/sarbanes-oxley3.jpg)When I confided to a long-time friend with whom I used to work in the financial arena at General Electric that I was thinking of returning to work after 20 years of raising a family, and that I would be doing Sarbanes-Oxley (SOX) compliance work for Cimetrix, she gasped, and blurted, “I am SO sorry!” I was pretty sure her dismay was not an indictment of me returning to work, nor to Cimetrix—it was all about SOX. When SOX was federally mandated in 2002, as a financial regulatory response to the Enron and Worldcom (and others) scandals, the intent was to soothe panicked investors and restore confidence that our public companies operate under sufficient financial control, oversight, and transparency. Revenue level or company size matter not—all public companies must comply, and compliance places a disproportionately heavier cost burden on small companies such as Cimetrix. Annual auditing must be performed by an independent, registered public accounting firm, and an extra layer of control in the form of reporting and certification is included in all SEC filings by financial management. Transparency to financial reports is now greater, and penalties for financial fraud or misrepresentation are harsh. In an economic downturn, such as we are now experiencing, the cost of compliance becomes even more burdensome. Nonetheless, Cimetrix is fully compliant with all SOX regulations, and has been for some time now, due to the diligence of the Finance team. Long before I joined the company, measures were taken to reorganize, analyze, report, and verify financial data at a SOX-mandated level. Currently, cross-training and report collaboration within the department ensure an additional level of review. Our goal this year is to become paperless—in keeping with environmental concerns, and our connection to the PV industry, perhaps? Eighteen months after talking with my old friend, when she asks how things are going, I smile and say, “Piece of cake!” Now, if I could just win the company Soup Cook-off!! 0 Comments [Click here to read/write comments](https://www.cimetrix.com/blog/bid/30376/sarbanes-oxley-compliance-and-cimetrix#comments-listing) Topics: [Customer Support](https://www.cimetrix.com/blog/topic/customer-support), [Doing Business with Cimetrix](https://www.cimetrix.com/blog/topic/doing-business-with-cimetrix), [Cimetrix Company Culture](https://www.cimetrix.com/blog/topic/cimetrix-company-culture), [Investor News](https://www.cimetrix.com/blog/topic/investor-news) ## [WCF and CIMControlFramework](https://www.cimetrix.com/blog/bid/29876/wcf-and-cimcontrolframework) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Feb 1, 2010 7:08:00 AM - [Tweet](https://twitter.com/share) ***by Derek Lindsey,** Principal Software Engineer * When creating new tools for use in the semiconductor industry, most original equipment manufacturers (OEMs) prefer to concentrate on their area of expertise – the processing of wafers. The bother for them is that they have to conform to material handling standards to get the wafers delivered to the correct process module before they can perform process on the wafers. They also have other overhead that takes time and resources away from what they do best. This overhead includes operator interfaces, recipe management, error handling and the list goes on. With [CIMControlFramework™](https://www.cimetrix.com/cimcontrolframework-resources/) we set out to create a flexible equipment automation framework that handles much of the overhead associated with wafer processing. This allows OEMs to spend more time on perfecting their processing while still creating a first class application to drive the tool. The framework includes packages for performing recipe management, alarm management, user management, configuration management, message logging, scheduling, factory automation, user interface and material handling. Data generated at any point on the tool from any of these packages can be quickly and easily accessed by any other module or external application. This is where Windows Communication Foundation (WCF) enters the picture. To paraphrase Reggie Jackson, WCF is the straw that stirs the drink. It allows access to all of the functionality provided in these packages. Cimetrix chose to use WCF for distributing the functionality contained in each of these packages. WCF is as easy as ABC. In order to use WCF services, we need three pieces of information: an Address, a Binding and a Contract (A, B, C). Each of the packages listed above provides a service with functionality for clients to access. The functionality provided by the service is the contract. An address is where the service is located. A binding is how the client talks to the service (what protocol is used.) These three pieces of information are called an Endpoint. Once a client application knows the endpoint, it can access the vast array of functionality provided by the CIMControlFramework service packages. Once an OEM taps into CIMControlFramework, they can focus their resources on process technology and product differentiation. 0 Comments [Click here to read/write comments](https://www.cimetrix.com/blog/bid/29876/wcf-and-cimcontrolframework#comments-listing) Topics: [Equipment Control-Software Products](https://www.cimetrix.com/blog/topic/equipment-control-software-products), [Programming Tools](https://www.cimetrix.com/blog/topic/programming-tools), [Cimetrix Products](https://www.cimetrix.com/blog/topic/cimetrix-products) ## [Selecting or Designing a Yield Management System](https://www.cimetrix.com/blog/bid/29851/selecting-or-designing-a-yield-management-system) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Jan 27, 2010 9:43:00 AM - [Tweet](https://twitter.com/share) ***by Sheethong Ho,** Solutions Architect * It is a natural tendency to think that Yield Ma![Yield Management](https://www.cimetrix.com/hs-fs/file-14037347-jpg/images/data-yield-management.jpg?width=255&height=251&name=data-yield-management.jpg)nagement Integration is simply a data integration job that gathers related manufacturing and test data into a Yield Management System (such as dataPOWER, PDF), and thereafter the engineers and their Yield Management System live happy ever after. For the fact that a production environment is never static and is evolving constantly makes the maintenance aspects of the Yield Management System a formidable challenge. It is fairly common to see a facility struggling to have its newly implemented Yield Management System keep up with new production needs. Any intentional or unintentional change in manufacturing data may break the loading of a data feed causing its yield analysis capabilities render useless. The following are some of the key considerations when designing or selecting a solution for the implementation of a Yield Management System. 1. How flexible is the solution in adapting to changing needs in the manufacturing environment? For instance, a new foundry plant is providing the assembly testing that feeds an existing data source for the Yield Management System. However, its test data does not comply with the expected format and could not be processed and loaded. What will be the cost and effort associated with fixing the assembly test data feed? 2. How easy is it to manage and administrate the system? Anyone tasked to manage and maintain the data processing and data feed for the Yield Management System will experience a substantial amount of time investigating why a certain data failed to load. Hence, the question: does the solution provide good error reporting and handling? When the system administrator is approached by the yield engineer on a certain high priority lot not appearing in the Yield Management System – what tools are available to help diagnose the problem or to track down the missing lot? Will the system provide any further means to answer these questions: - Did the test data for the lot make it to the Yield Management system? Perhaps the lot has not even been tested or data was not made available to the system. - What is the cause for the failure? A typical failure is the missing Meta (e.g. Wafer Map Configuration) data that is required for the loading. (Usually the Process Engineers are responsible in keeping the Meta data updated) - How the error could be eradicated and the data loading be resumed. What tools are provided to facilitate such activities? 3. Does the system provide critical alarms and warnings ahead of time such that problems are not identified only when data are discovered to be missing or incorrect during yield analysis? These alarms and warning could also include system resources such as storage space and CPU usage that could affect the processing and loading of yield related data. In considering a solution for Yield Management System integration, perhaps more than simply concerning about getting the data accurately into the system, the ease of system maintenance is equally important. Contact Cimetrix Global Services to discover Cimetrix can help with your Yield Management System implementation and integration 0 Comments [Click here to read/write comments](https://www.cimetrix.com/blog/bid/29851/selecting-or-designing-a-yield-management-system#comments-listing) Topics: [Data Collection/Management](https://www.cimetrix.com/blog/topic/data-collection-management), [Global Services](https://www.cimetrix.com/blog/topic/global-services) ## [Logging - enabling passionate support](https://www.cimetrix.com/blog/bid/29847/logging-enabling-passionate-support) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Jan 19, 2010 9:06:00 AM - [Tweet](https://twitter.com/share) ***by David Warren,** Senior Software Engineer, CCF Solution Architect * ![Logging Screenshot](https://www.cimetrix.com/hs-fs/file-14038210-bmp/images/logging.bmp)In today’s world, having great software is not enough. To be successful, software must also be supportable. Keeping a record of what the software is doing and has done enables after-the-fact diagnosis and makes remote support much more efficient. As an additional benefit, this information can also be displayed live to the GUI, giving the operator additional insight into what is happening. Having a record makes it possible to determine if the software is working correctly or incorrectly. In Cimetrix’s new tool control software, CIMControlFramework™, this functionality is provided by the Logging package. The CIMControlFramework Logging package provides an MxN information delivery system—the logging package receives information from multiple sources and delivers it to multiple destinations. These sources may be different software components or instances within the same process. They may even be in other processes on the same or different computers. Likewise, the destinations may also be distributed. Some destinations may store the information for a few seconds or minutes, like printing to a console or displaying on a GUI. Other destinations may store information for many days or indefinitely in a database or file. Logging is a two-edged sword however. There is a balance between information and performance. Storing too much information can adversely affect performance. Storing too little information boosts performance, but limits the benefits of logging. Too often the mindset is to turn logging off most of the time, and only turn it on when trying to solve a problem. I think it is more effective to turn on as much logging as possible—and then leave it on all the time. It may be necessary to limit the information flow to CPU intensive destinations to maintain acceptable performance, but it is worth it. By leaving logging on all the time, it is possible to find those problems whose descriptions start with “This only happened once, but…” Logging enables passionate support. Just as surveillance cameras can provide more information than an eyewitness, a log record can provide more information than a customer incident report. The additional information is usually crucial in finding root causes and resolving customer issues quickly. And that’s something we are all interested in. 0 Comments [Click here to read/write comments](https://www.cimetrix.com/blog/bid/29847/logging-enabling-passionate-support#comments-listing) Topics: [Equipment Control-Software Products](https://www.cimetrix.com/blog/topic/equipment-control-software-products), [Cimetrix Products](https://www.cimetrix.com/blog/topic/cimetrix-products) ## [New Year, New Operating System](https://www.cimetrix.com/blog/bid/29473/new-year-new-operating-system) Posted by [Cimetrix](https://www.cimetrix.com/blog/author/cimetrix) on Jan 6, 2010 10:25:00 AM - [Tweet](https://twitter.com/share) ***by Brent Forsgren,** EFA Practice Manager* It is the start of a new year, thank goodness! I wonder what is in store for my Global Services team this year. Last year was a tough year for the semiconductor market, but early indications and market experts are saying that 2010 should be much better than 2009. On top of the market’s expected upward turn, Microsoft released **Windows 7 **in late 2009 to replace their not so popular Windows Vista. I expect that a significant portion of our customer’s equipment sales this year will be of existing technology and software. But for our customers that will be developing and selling new tools and software, will you jump to Windows 7 or will you wait for it to prove itself in the market place? Additionally, *if you switch to Windows 7 will you also make the jump to a 64-bit architecture or will you stay with the aging 32-bit architecture?* We welcome your comments and feedback! I would love to hear your thoughts and plans.  Please comment below or email me at [brent.forsgren@cimetrix.com](mailto:brent.forsgren@cimetrix.com). 0 Comments [Click here to read/write comments](https://www.cimetrix.com/blog/bid/29473/new-year-new-operating-system#comments-listing) Topics: [Customer Support](https://www.cimetrix.com/blog/topic/customer-support), [Doing Business with Cimetrix](https://www.cimetrix.com/blog/topic/doing-business-with-cimetrix), [Global Services](https://www.cimetrix.com/blog/topic/global-services), [Cimetrix Products](https://www.cimetrix.com/blog/topic/cimetrix-products) [Previous](https://www.cimetrix.com/blog/author/cimetrix/page/8) [All posts](https://www.cimetrix.com/blog/all) [Next](https://www.cimetrix.com/blog/author/cimetrix/page/10) ### Subscribe to Blog Updates ### Follow Me ### Recent Posts ### Posts by Topic - [Doing Business with Cimetrix (164)](https://www.cimetrix.com/blog/topic/doing-business-with-cimetrix) - [Industry Highlights (114)](https://www.cimetrix.com/blog/topic/industry-highlights) - 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